Privacy Policy
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Privacy Policy
Last updated: 26 Sept 2025
We respect your privacy and are committed to protecting your personal data.
1. Data We Collect
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Contact details (name, email, phone, address)
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Payment details (processed securely by third-party providers)
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Order history and preferences
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Technical data (cookies, IP address, browser type)
2. How We Use Your Data
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To process and deliver your orders
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To provide customer support
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To improve our website and services
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To send marketing (only with your consent)
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To comply with legal and tax obligations
3. Legal Basis
We rely on:
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Contract (to fulfil orders)
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Consent (for marketing)
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Legal obligation (for tax, accounting)
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Legitimate interest (fraud prevention, improving services)
4. Sharing Data
We may share your data with:
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Payment providers, couriers, and IT service providers
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Regulators or authorities when legally required
We never sell your personal data.
5. International Transfers
If we transfer data outside the UK/EEA, we ensure adequate protection (standard contractual clauses).
6. Cookies
We use cookies for essential site functionality, analytics, and marketing. You may adjust cookie settings in your browser.
7. Data Retention
We keep your data only as long as necessary (e.g. for tax purposes: up to 6 years).
8. Your Rights
You have the right to:
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Access, correct, or delete your data
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Object to processing (e.g. marketing)
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Withdraw consent at any time
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File a complaint with the ICO (UK regulator)
Contact: contact@kiarakreations.co
